Deposit marketplace
Industry: Banking
Segment: B2B2C
Contribution: UX Design, Concept, UX Research, UI Design, Service Blueprint
Mobile banking app for visually impaired people
Industry: Banking
Segment: B2C
Contribution: UX Management, UX Research
Birthday scheduling
Company: XING GmbH, Hamburg, Germany, 2019
Industry: Social Networks
Segment: B2C
Contribution: UX Design, Concept, UX Research
Product ecosystem for Freelancers
Company: MegaFon, Moscow, Russia, 2017
Industry: Telecommunications
Segment: B2B, B2C
Contribution: UX Management, Concept, UX Design, UX Research, Service Blueprint
Recruiter messaging research
Company: XING GmbH, Hamburg, Germany, 2020
Industry: Social Network
Segment: B2B2C
Contribution: UX Research, Concept
Other projects
Some of the projects I can not share due to nature of the project or NDA agreements
Cross-channel account opening
Channels: Digital, Banking Branch, ATM, Customer Service
Segments: B2B, Enterprise, B2C
Company: Sberbank of Russia, Moscow, Russia
Achievements: Reduced amount of time that Banking Operator spends on the account opening operation to 40%
Mobile e-signature worldwide
Segments: B2B, Cyber security
Company: MegaFon, Moscow, Russia
Achievements: Accountant or other decision maker can sign documents not only in the place of residence.
Cloud storage for Telecommunications provider – concept
Segments: B2B, B2C
Company: MegaFon, Moscow, Russia